Food and Beverage Executive, Bibiana Park, makes the inconvenient, convenient. She aims to share her extensive knowledge and experience with her staff in order to maximize and continue the ultimate ibis experience. Bibiana believes the key to the best possible guest experience is sincere service from the heart. AccorHotel’s new customer service program, ‘Heartist’, ensures guests have a unique experience tailored to their particular dietary requirements. Bibiana has designed a bespoke cocktail list for Le Bar. “I would best describe myself as the ‘Bibi Fashioned’. At a glance I’m friendly, warm and uncomplicated but underneath I’m strong-minded and fiery.” Originating from a small Korean city where rice is the primary accompaniment to any dish, Bibiana has said the excellent Singaporean local food at ibis has converted her from a rice lover to a noodle fanatic, highly recommending the Seafood Hor Fun. Top customer service, bespoke cocktails and delicious local dishes are three main fundamentals at ibis Bencoolen for Bibiana.